Questions to ask when looking for a medical billing company.

Here are some questions you might ask:

1. Do you employ medical billing specialists? How do you screen them? What are their  specific qualifications?

2. Do you send your staff to seminars?

3. Do you have the latest software and technology?

4. How does your electronic billing system work?

5. What is your turnaround time?

6. Do you aggressively pursue overdue accounts? Do you have staff specifically trained in this area?

7. What kinds of reports will you provide me with? What other kinds of information will you send me, such as updates on changes in the industry?

8. Do you provide customer service to my patients?

9. How do you handle disputed accounts?

10. What are your requirements for me? How do I submit information? Do you accept paper invoices and translate them electronically?

11. How do you ensure confidentiality?

With the answers to these types of questions you should be better prepared to hire the correct medical billing company for your practice.


 

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